Hosting

P3F

Our services

We offer three types of website services:

  • Website hosting, maintenance and updates
  • Website hosting only
  • Website maintenance and updates, without hosting

We also offer an annual domain name renewal service.

Our services are billed from January 1 to December 31 of each year. If you transfer your services to another provider during the year, we do not offer refunds.

Our services are automatically renewable each year for a period of one year, unless you notify us by e-mail before December 15.

You will receive an e-mail prior to your annual renewal date when there is a rate change.

Hosting

  • Dedicated server – 3.8GHz CPU / 2GB RAM / 5GB SSD RAID-1 Disk space / Unlimited bandwidth / 99.95% SLA
  • Backups on external cloud server – 1 per month (last 2 months retention) + 4 times per week (1 week retention)
  • Mail service (for e-mail notifications)
  • Spam protection service (for e-mail notifications)

Security updates

  • Site maintenance and security updates for WordPress
  • Licenses are included for the following modules: WPML, Gravity Forms, ACF and WP Rocket. All other paid modules will be billed to the customer
  • Updates will first be performed on a staging environment, then released on the production server
  • WordPress security updates are carried out within a reasonable period of time after publication
  • Plugin updates (other than security updates) can be carried out later in the year
  • If an update causes problems, bugs or malfunctions in the site or part of the site, it will not be published on the production server and a quote will be sent to the customer to resolve the problem(s)
  • Server technical support, site assistance, server updates or PHP and theme updates are not included in the maintenance program